Terms & Conditions
0843 715 2030 - 1p/min
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Top Ten Called Countries
We will issue a pin to the value purchased for calling credit, together with a UK geographic access number to use the
service. Please note that pin numbers will expire 60 days from date of the first call made.
Calls are charged by the minute and subject to a 5p connection charge on all calls (all quoted prices are inclusive of VAT
and all taxes, and apply 24 hours a day, 7 days a week). Rates are effective from 28.10.2013 and may be subject to change
without notice. We reserve the right to terminate any call if we consider it is being made unlawfully or fraudulently and
also to suspend any pins that we feel have been potentially purchased fraudulently. In this case any outstanding calling
credit will be cancelled and will not be refunded. The service is subject to availability. E&OE.
Any calls using our numbers will be billed by your usual telephone service provider to the account holder for that line.
Please obtain permission from that account holder before using our service.
Calls are charged from the time you are connected to our service. For a BT line the rates are available on their website,
other service providers may charge a higher rate. Please contact your service provider for further details.
We reserve the right to terminate any call if we consider it is being made unlawfully or fraudulently. The service is subject
to availability.
Calls to our access numbers from mobile phones may vary in price to our advertised rate. Please check the cost of calling
with your mobile service provider.
“Service” is the 2pcalls.com Service which is intended to be used only from UK phones and allows the Customer to
make telephone calls via an Access Number with the Customer being charged only by their service provider.
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“Terms of use” are the terms governing the relationship between You and Us under which We will provide access to and
use of our Website, our Services and any other information and services offered via our Website. “Access Number”: the
2pcalls.com Access Number is a phone number provided by us that you must use to access the service. Calls to the
Access Number are billed to the bill payer of the phone used to contact the Access Number by the bill payer’s existing
network operator.
Our Obligations
All Prices and or available destinations for the international service are subject to change. Customers will be notified of
changes on the Website. We do not guarantee that your call will be connected to your destination number, or the quality
of the call, as these matters are influenced by things outside our reasonable control.
If we cannot do what we have promised in this Contract because of something beyond our reasonable control such as
lightning, flood, or exceptionally severe weather, fire or explosion, civil disorder, war, or military operations, national or
local emergency, anything done by government or other providers of telecommunications services or networks or other
competent authority or industrial disputes of any kind, (including those involving our employees), we will not be liable
for this.
Disclaimer
The service is subject to availability and may be withdrawn or suspended at any time. Except as otherwise provided by
law, the Website is provided “as is” and without any warranty or condition, express or implied. See the Website and
Privacy Policy for full terms on the use of Our Website.
We are not liable for any failure to perform our obligations if we are prevented from doing so by an event beyond our
reasonable control (which may include, without limitation, strikes; labour disputes; acts of God; war; riot; civil action;
malicious acts or damage; compliance with any law, governmental or regulatory order, rule, regulation or direction;
virus or other harmful components; any act or omission of any government or other competent authority; accident;
equipment or services failure, including the unavailability of third party telecommunications services, lines or other
equipment; fire; flood or storm).
LIABILITY
We, any other party (whether or not involved in creating, producing, maintaining or delivering this Web site), and
any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all
liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including
without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits,
goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business
interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with
this Web site in any way or in connection with the use, inability to use or the results of use of this Web site, any web
sites linked to this Web site or the material on such web sites, including but not limited to loss or damage due to
viruses that may infect your computer equipment, software, data or other property on account of your access to, use
of, or browsing this Web site or your downloading of any material from this Web site or any web sites linked to this
Web site.
Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by
negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a
fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.
If your use of material on this Web site results in the need for servicing, repair or correction of equipment, software or
data, you assume all costs thereof.
You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from
and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the
terms and conditions by you, or your use of this Web site, or the use by any other person using your registration
details.
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